We offer a 7-day return policy, allowing you to request a return within 7 days of receiving your item. all items are not return only exchange..if you want exchange product then send original video of when open parcel....

 

Eligibility Criteria:

  • The item must be in its original condition, unused, and with all tags, along with the original packaging.
  • A valid receipt or proof of purchase is required.

Initiating a Return: To start a return, please contact us at Upon acceptance of your return request, we will provide a return shipping label and detailed instructions for sending your package. Note that we will not accept items returned without prior authorization.

For any questions regarding returns, you can reach out to us at

Damages and Issues: Please inspect your order upon arrival and promptly contact us if the item is defective, damaged, or incorrect. We'll work to address the issue and make it right.

Exceptions / Non-Returnable Items: Certain items cannot be returned, including perishable goods (like food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Additionally, we cannot accept returns for hazardous materials, flammable liquids, or gases. Feel free to contact us if you have any questions about specific items.

Please note that sale items and gift cards are not eligible for returns.

Exchanges: To expedite the process, you can return the item and make a separate purchase for the desired replacement.

Refunds: Upon receiving and inspecting your return, we will inform you of the refund status. If approved, your original payment method will be automatically refunded. Keep in mind that processing and posting the refund may take some time due to the bank orcredit card company procedures.